ENDA Abstracts book Enda Abstract book 16_07_2017_1 | Page 62
Tatjana Munko Magistra Sestrinstva
Special hospital for resipiratory disease, Rockefellerova 3,
[email protected]
Hr
THE EFFECTS OF THE WORKING ENVIRONMENT
ON THE QUALITY OF HEALTH CARE OUTCOMES
In this study we want to shav connection and interaction betwenn the nurses work
enviroment (danger,harm,effort and work organisation) with the quality of
healtcare. For different reasons in healthcare, such as savings, lack of interest of
the employer, we are faced with increasingly poor quality of the nurses workplace
and environment. Objective: Examine the usefulness of the assessment
requirements and modes (risk assessment) in order to estimate the expected
outcomes of care. Methods: The study included 60 subjects who work at the place
of medical professionals, nurses and technicians in middle and high qualification
of employees at the Hospital for Pulmonary Diseases in Zagreb. The research was
carried out by the Basel standardized questionnaire about the possibilities of
conducting care (Basel Extent of rationing of Nursing Care BERNCA Version 1 MS
2004). Questionnaire examining indicators are important in the work of nurses:
pressure ulcer, fall, and patient satisfaction and hospital infections. Having
reviewed the document "risk assessment" for the 2013th year of the obtained data
on the work environment. Results: Results show that there is a problem with hand
hygiene and the monitoring of the patient because of the large departments that
are architecturally badly adapted. The document "risk assessment" workplace
contains incomplete information on working conditions and impact environment
nurses. Conclusion: Inadequate architectural solution, inadequate lighting, lack of
a sound signal in the patient's room directly affect the safety of the patient but
also the quality of health care.
Keywords:
Work Environment, Health Care, Quality of Health Care, Work Organisation,
Congress Topics:
Leading in Complex Originations
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