ENDA Abstracts book Enda Abstract book 16_07_2017_1 | Page 6

Mary Sexton, Professor Barnet Enfield & Haringey NHS Trust St Ann's Hospital st Ann's road London N15 3TH GB [email protected] LEADING IN COMPLEX ORGANISATION TO IMPROVE THE PATIENT AND STAFF EXPERIENCE My presentation will give an overview of personal experience of how to effectively demonstrate nurse leadership at individual and team level to support organisation improvements in patients and staff experience of care. As the Executuve Nurse Director for an integrated community and mental health trust in a complex organisation across multiple geographical locations the challenges and opportunities to both agree and deliver a shared narrative of how we know we are delivering high quality care is in itself a challenge I will share the challenge and solutions to achieve sustained improvement within an environment of decreasing resources and rising patient expectations. Effective nurse Leadership and in impact on service impact. Keywords: Congress Topics: Leading in Complex Originations 4 |