EMIS Emerging Market Information Service IndiaBPO | Page 17

Service Provider Landscape Top 5 Remote Infrastructure Management Exporters, FY 2011 Ranking 1 2 3 4 5 Company Name Wipro Ltd. HCL Technologies Ltd. Tata Consultancy Services Ltd. Infosys Technologies Ltd. MphasiS Ltd. Top 5 Software Testing Exporters, FY 2011 Ranking 1 2 3 4 5 Company Name Wipro Technologies (Wipro Ltd.) Tata Consultancy Services Ltd. Infosys Technologies Ltd. AppLabs Technologies Pvt. Ltd. Mahindra Satyam India-Based Service Provider Landscape, 2010 Category Tier I IT Players Tier II IT Players Offshore Operations of Global IT Majors Pure Play BPO Providers Captive BPO Units Emerging Players No. of Players 3.-4 7.-10 20-30 40-50 150 >3,000 Share of India's Total IT-BPO Export Revenues 45% of IT Services 4-5% of BPO 25% of IT Services 4-5% of BPO 10-15% of IT Services 10-15% of BPO 20% of BPO 50% of BPO 10-15% of IT Services 5% of BPO Performance Revenues greater than USD 1bn Revenues USD 100mn - USD 1bn Revenues USD 10mn - 500mn Revenues USD 10mn - 200mn Revenues USD 25mn - USD 150mn (top 10 units) Revenues less than USD 100mn (IT) Revenues Less Than USD 10mn (BPO) Source: NASSCOM, Cultural Challenges in Outsourcing 2010, Innovation Norway Any redistribution of this information is strictly prohibited. Copyright © 2013 Internet Securities, Inc. (trading as ISI Emerging Markets), all rights reserved. - 17 -