EMC 2014 Total Customer Experience Annual Report | Page 20

TCE IS…

FOCUSED ON A

COMMON GOAL
EMC understands that there is an intrinsic link between customer experience and company performance. When you partner with
EMC, you gain the promise of an award winning team with a common goal — to put our customers first.

The Total Customer Experience is not about a specific function, team or group; it is about rallying our collective talent and energy around
common set of shared investments, data and programs, to