Electrical Contracting News (ECN) September 2017 | Page 65

WHOLESALERS & DISTRIBUTORS SPECIAL FEATURE Wholesalers offer good advice on purchasing decisions. ‘Decision making becomes more flexible and agile, with wholesalers able to pass on any insights into supply issues or price volatility.’ As a supplier that has always been committed to supplying contractors solely through wholesalers, Niglon believes wholesalers add value for contractors in several ways. The first advantage is the saving in time, effort and legwork wholesalers offer. Sourcing and purchasing materials that meet the specification for a job without overspending on budget can be arduous, eating into project delivery time and taking skilled personnel away from site. By shopping around with multiple suppliers to shave a few pence off the price of commodity items, contractors can reduce material costs by a nominal amount – the question is whether those small financial savings are worth the time and effort. Time lost here can result in delays on site and additional expenditure on labour, which may be crucial since, after all, time is the contractor’s most precious commodity. Choice and variety There’s also the question of choice and variety. Niglon has a wide product portfolio; we’ve just launched a new range of wiring accessories, for example, which includes 600 individual items. Even a supplier with a portfolio as broad as Niglon’s however, cannot begin to offer the choice for all budgets and performance specifications that an electrical wholesaler can. What’s more, with the advent of online ordering from larger distributors and niche providers, contractors are no longer dependent on the stock available from their wholesaler, but can access the whole network with a single click. Increased choice allows the contractor to select the right product for their project against criteria that match their priorities, whether that be cost, performance, brand or availability. Furthermore, as a reseller of multiple product categories across multiple brands, a wholesaler can pass on the benefit of their experience and that of their customers. This means they offer good advice on purchasing decisions that meet the contractor’s requirements on functionality, quality and price. It’s also worth remembering that a suppli er can only sell their own products and will never suggest a potentially better performing or better value alternative from a competitor. A wholesaler, however, can share other contractors’ experiences of easier to install or more modestly priced products that meet the contractor’s requirements while still complying with the specification. only can they rely on a competitive price across all their requirements, but they can also avoid wasting time shopping around. Decision making becomes more flexible and agile, with wholesalers able to pass on any insights into supply issues or price volatility that could impact on availability or cost-certainty over the course of the programme. Ultimately, hours spent shopping around for cost savings on materials are not billable and time wasted in delays due to unforeseen issues with availability could carry a high price when it comes to delivering within programme. Purchasing electrical components and accessories is much more than a transaction; when it’s critical to the success of your project and your business, purchasing needs to be part of a relationship that will add value to your operations and your bottom line. Increased choice allows the contractor to select the right product for their project. Closer relationships with wholesalers can help ease the strain for contractors. Trust is everything Developing long-term relationships with a wholesaler enables a contractor to deal direct with a single, independent point of contact that they can trust. Not September 2017 | 65