Electrical Contracting News (ECN) September 2017 | Page 56

SPECIAL FEATURE TEST & MEASUREMENT TESTING TIMES Charles Alan Whitfield, new product development manager at CK Magma, explains how the company’s combined storage solution for test equipment and tools ensures contractors are organised and ready for the job at hand. Technicians can easily carry all the fundamental tools and documents for diagnostic testing. The case provides durable, safe storage for testing equipment, plus a separate top compartment for tools and accessories. 56 | September 2017 E very tradesman knows the importance of first impressions in securing repeat business and recommendations. Naturally, delivering an efficient and knowledgeable service is key to achieving this. As the first opportunity to prove they have the skills and expertise to do the job, how a tradesman runs a diagnostic test can reveal a lot to a customer who wants their electrics fixed quickly and safely. Arriving with a bulky toolbox and wasting time searching for the few tools required looks disorganised and unprofessional. Organisation is therefore key to reassuring customers that the person they’ve employed is completing the job efficiently and with expertise. Ensuring tools are organised and ready for the job at hand also leaves more time to focus on the customer, explaining the job if necessary and building relationships. Having only the necessary tools at hand for common jobs would save time, effort and money. Unfortunately, the storage market is dominated by huge plastic boxes that make a tool seem like a needle in a haystack. Until