El Dorado County Sheriff's Office 2018 Annual Report | Page 43

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Support Services

monitors are used for computer aided dispatch, tracking various call status, maps and details.

monitors will display 911 call information and location of the call.

monitor tracks numerous radio channels and specific repeaters.

monitors will be dedicated to Public Safety Facility security and surveillance.

Dispatch

Reliable communication is an essential element of Law Enforcement. Ensuring information gets to and from our deputies, wherever they are in the county, is the mission of the Sheriff's Radio and Communications Unit.

This year, communication within the southern part of the county was improved with a new repeater site. An additional repeater site was also installed to improve radio communications inside Red Hawk Casino.

Another upcoming enhancement is the deployment of multi-band

radios to field personnel. This will improve interoperability with

allied agencies within our area in the event of a large scale disaster.

Much of the effort this year has been in planning the relocation and enhancement of the radio system for the new Public Safety Facility. Complete with its own radio tower, the new building will have all new supporting infrastructure that will greatly increase the overall reliability of the radio system.

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Radios & Communications

Central Dispatch plays a vital role in fulfilling

the Sheriff's Vision of Total Care. As the primary

public safety answering point for El Dorado

County, Central Dispatch is often the first

communication line between victims,

witnesses and the community.

In preparation for the new Public Safety Facility,

Central Dispatch has been working on

updating systems to be more efficient and to

better serve the community. Funded by the

State 911 Tax, a new 911 phone system has been

Identified and will be installed in the new

building.

With the new system, will come new

equipment, including ergonomic desks and

additional monitors. These will help

Dispatchers maintain peak performance

during their long and often stressful shifts.

Dispatchers will now have double their current

monitors at each work station. To gain a better

understanding of the complexities of the

dispatcher's job, here is a summary of some of

the information dispatchers monitor: