El Dorado County Sheriff's Office 2018 Annual Report | Page 41

Total Activated Warrants

3,527

Misdemeanor

2,671

Felony

856

Total Cleared Warrants

3,000

Misdemeanor

2,289

Felony

711

Aside from emergency responses and interactions, a staff member in the Records Unit may be the first face someone sees or voice someone hears when requesting assistance from the Sheriff's Office. Records Unit operates 24 hours a day, every day, on most administrative processes the Sheriff's Office handles. Many of those services provided are time sensitive, providing crucial information that must be accurate and comply with many laws and regulations.

The unit works as a team to fulfill the Vision of the El Dorado County Sheriff's Office for total care for victims, witnesses and the community. They continuously strive to fulfill this vision through training and staff development; regularly working to identify ways to improve the level of service provided

to our staff, allied agencies and the

community.

Records

38

Support Services

New CCW Permits Issued

475

CCW Permit Renewals

1564

Public Appointments

6373

Livescan Appointments

2515

Adult and Juvenile Records Sealing

201

Restraining Orders Processed

1449

In an effort to serve the community's desire to carry concealed weapons, the Records Unit implemented a new program in late 2017. After a full year of working with the new Permitium online application, the unit and the community have seen improvement in the efficiencies of this process.

CCW applicants and licensees are able to use the program to apply for a new license and modify or renew an existing license. Applicants can submit their documents and payments online, saving

them time from driving to our office for each step. There is also a dedicated CCW team inside the unit to assist the public with all CCW needs.