eGaming Review January 2015 | Page 83

B I T 8 / SPONSORED EDITORIAL OPERATIONAL INDEPENDENCE THROUGH OPEN PLATFORMS BIT8’S CEO, ANGELO DALLI, SPEAKS TO EGAMING REVIEW ABOUT BIT8’S OPEN PLATFORM WHICH ENABLES FLEXIBILITY AND INDEPENDENCE ANGELO DALLI tCEO tBIT8 Angelo Dalli, CEO at Bit8, is responsible for leading the company’s product development, commercial, business and technology strategy. Angelo joined Bit8 as CEO in 2013 and has since led the company through its initial growth phase and its first external financing round. W W W. E G R M A G A Z I N E . C O M O pen platforms are an increasingly popular option for modern online gaming operators that want to focus their energy and resources on marketing, customer support, retention and experience rather than being distracted by a lot of custom development work that detracts from activities that contribute directly to the bottom line. The availability of quality content across multiple product verticals like casino, poker and bingo, from multiple publishers and game suppliers makes it straightforward for operators to source content that will be popular with their player base and target country markets. The Bit8 platform Using the Bit8 platform, operators can mix and match additional modules to achieve the precise system that is needed. The modular design allows any number of third parties to be integrated, with our backend providing ‘backend of backends’ functionality across all manufacturers. This permits the operator to achieve independence from a single supplier and ensures that the valuable player database always remains under the strict control of the operator. Content supplier independent platforms like the Bit8 platform enable operators to free up their resources, often making it cheaper to maintain the underlying technology via flexible licensing arrangements, while focusing on the areas that matter most – marketing and engaging with their players using advanced retention and marketing tools. As more operators use the same platform, the constant input from various operators that may be facing slightly different issues gives an overall view of the state of the industry as a whole and relentlessly drives continuous improvements. The rise of cloud-based computing and server virtualisation also enables even more cost savings to be achieved on the deployment side of the platform, driving efficiencies further. Our vision for the future is that operators will be utilising more AI technology to automate a wide variety of laborious manual work. From marketing campaign set-up and targeting, identification of revenue optimisation opportunities, automatic data drilldowns and the latest adaptive user interface, AI technology shaves off hours of work, while making operations less dependent on specialised skills and making the whole process more efficient. The Bit8 solution The end effect is that operators are not beholden to one particular supplier that controls their player database – Bit8 offers a standalone solution that can be hosted entirely within the operator’s own infrastructure together with a hosted solution that is maintained by Bit8 personnel, but operating using the operator’s own licenses. The platform shares only the minimum amount of information necessary (often just an anonymous unique player ID) with the game content provider, thus ensuring that there is minimal room for unauthorised or inadvertent AI TECHNOLOGY SHAVES OFF HOURS OF WORK, WHILE MAKING OPERATIONS LESS DEPENDENT ON SPECIALISED SKILLS AND MAKING THE WHOLE PROCESS MORE EFFICIENT t ANGELO DALLI t BIT8 data leaks. The separation between platform provider and game content provider also ensures that the operators achieve true operational independence, as there are no conflicts of interest at play. Bit8’s business mod V