EDA Journal Vol 11. No.2 Summer 2018 | Page 26

ECONOMIC DEVELOPMENT QUARTERLY pleasing wrap, highlighting the historical significance of the project. Contractors have been designated a carpark and have been asked to avoid using the car parks in the French Quarter. Contractor incentives have been introduced to encourage a timely finish. THE FRAMEWORK LESSONS LEARNED The study has resulted in a framework being developed, aimed at directly supporting small businesses in the lead up to construction, Supporting Small Businesses Through Disruption of Major Project – A framework to support business continuity. The framework highlights cases in both the Sunshine Coast and New Orleans, where evidence shows the benefits to small business when business advisors and economic development officers take a proactive lead on this topic. It includes steps and actions to take to prepare business owners, to provide them with the best chance of survival. Following the lessons learned, a new approach has been applied for stage two of the project which began in Sept 2018, some of these include; More efficient work planning, improved fencing with the Arts Council designing a more aesthetically It is in my opinion, when a proactive approach is taken, business owners are much more prepared, more informed and more responsible to act to mitigate the impact, reducing the negative media attention. In all the projects I’ve researched and examined over the past three years, this project would have to be one of the most complex and challenging projects I’ve ever come across. It came with an aggressive timeline, ageing infrastructure and large visitor numbers. VOL.11 NO.2 2018 | 26