Workforce Readiness | Page 3

TABLE OF CONTENTS Making Employees the First Line of Defense Against a Phishing Cyberattack Page 4 Dark Issues in Our Most Trusted Profession Page 10 The Opioid Epidemic: A Problem Across the Entire Care Continuum Page 14 When Disaster Strikes: Las Vegas Hospital Relies on Teamwork and Processes to Treat Mass Shooting Victims Page 20 Learning From Those Who Weathered the Storm: How TeamHealth Providers Cared for Patients During and After Hurricanes Harvey and Irma Page 24 3