Trends in Healthcare Learning | Page 7

In the Macy Report, the Expert Panel urged an emphasis on the role of CE in: • Validating individual practice and competence; • Improving patient care outcomes; • Engaging learners in new knowledge and skill acquisition for practice setting application; • Affording the opportunity to integrate knowledge, performance, competence and judgment; and • Reducing or closing practitioner-identified performance gaps; • Generating professional satisfaction and identity, potentially preventing or decreasing burnout. (Macy Report, 2010) How should learning options differ according to the generations in the workforce? In 2011, PwC published a report ‘Millennials at work’ after commissioning Opinium Research to complete an online survey of 4,364 graduates across 75 countries. The Millennial generation includes those born between 1980-2000—by 2020, 50% of the workforce will be made up of millennials. In relation to lifelong learning, PwC noted that a focused response from employers will be needed given this generation’s ambition and desire to keep learning and progressing in an organization much more quickly than previous generations. If they aren’t engaged or afforded the opportunities to learn and progress, they are far more willing to change employers or careers. One quote from a Millennial that I think summarizes this generation’s view of their workplace is “My career will be one of choice. It will align who I am with what I do.” Lifelong learning may be one of the most important competencies our healthcare staff must possess, and it will be up to employers to harness and engage our new generation in new and different ways. If we’re not thinking about this now, we may be very challenged in the next few years to reduce the already high turnover rates in healthcare and the negative effects on quality care that follow. Demonstrate Lifelong Learning Achievement with ePortfolio HealthStream will soon be launching ePortfolio, our new solution that will provide students and practicing healthcare professionals with an opportunity to catalog their professional achievements to solidify their experience and expertise. Product Manager Brittney Wilson shares that in the hospital setting, “Professional portfolios allow staff to document their participation in areas of education, certification, shared governance councils, national nursing organizations, and community outreach.” In many nursing programs, they are a requirement for graduation from the BNS to Ph.D. levels. Magnet hospitals, and other facilities with clinical ladder programs, often require portfolios for each nurse in the facility. Today this is often handled by 3-ring binders or other inefficient homegrown systems. As an RN, Wilson has first-hand experience with the importance of maintaining records of individual education and achievements. She shares, ”I had the pleasure of speaking at the Healthcare Traveler’s Conference a few years back. This was before my time at HealthStream working on unified ePortfolios for healthcare professionals. Though I often speak about social media, my audience was really more interested in professional document management. These are nurses that frequently have to collect all their documentation, at a moment’s notice, and email it in a zip folder or with dropbox links. My presentation demonstrated how to use a Google Drive and a standard folder set to keep a master set of your professional documents that could then be copied and shared to organizations. The reception to my presentation was amazing. Every nurse in the room was doing something different to manage the records of his/her professional career. Everyone was asking for a different format, form, or mechanism to deliver the information. The concept of having a single location with a predictable format that could easily be shared with employers was a huge hit. Nurses are thirsty for a standard format, location, and sharing mechanism for their professional documentation.” HealthStream.com/contact • 800.521.0574 • 7