Benefits of a Great User Experience
Organizations should ensure that their human capital management systems provide the best
possible user experience. Doing so will boost productivity, increase engagement and
participation, and enhance the experience of all members of the workforce. In our research
71% of organizations said that improving the productivity of the workforce is very important.
The benefits of providing a great experience in using human capital management applications
are easy to identify: Topping the list are time saved in performing HR-related tasks and fewer
resources needed to respond to users’ questions. Well-designed applications that simplify and
automate tasks can satisfy workers and lighten the HR load.
Takeaway: Provide a good user experience to help the workforce achieve its potential.