Configure the HCM User Experience
A “one size fits all” approach does not serve the diverse needs of today’s organizations. Empowering employees to manage their own profiles can increase both engagement and productivity. Half of research
participants said it is very important to be able to configure workflows easily without help from IT or
On the business side, being able to configure human capital management software to reflect personnel
deployments is important or very important to nearly three out of four (73%) organizations. This kind
of flexibility enables organizations to easily adjust applications to the needs of specific roles, which
improves the experience for the workforce.
Takeaway: Human capital management applications should be easy to configure.