Prioritize Usability for Applications
To address the expectations of multiple generations of employees,enterprise applications must be as easy to use as today’s consumer applications. Older business applications don’t deliver such an experience.
To meet this expectation, organizations increasingly are placing usability at the top of their evaluation criteria for new applications.Our benchmark research on next-generation workforce management finds that usability is the most important software selection criterion for more than four-fifths (81%) of organizations.
A modern interface and intuitive user experience can make it easier to get new hires up to speed in using applications. Strong usability also can increase productivity.
Takeaway: Evaluate all workforce applications for usability and replace those that are hard to use.