Ebook HCM A New User Experience mobile NEW | Page 3

Prioritize Usability for Applications
To address the expectations of multiple generations of employees,
enterprise applications must be as easy to use as today’s
consumer applications. Older business applications don’t deliver
such an experience.
To meet this expectation, organizations increasingly are placing
Evaluation Criteria for Human
Capital Management
usability at the top of their evaluation criteria for new applications.
Our benchmark research on next-generation workforce management
criterion for more than four-fifths
(81%) of organizations.
usability and replace those that are hard to use.
6
7
55%
Validation of Vendor
akeaway: Evaluate all workforce applications for
5
62%
Adaptability
TCO/ROI
4
67%
Functionality
Strong usability also can increase productivity.
3
69%
Reliability
it easier to get new hires up to speed in using applications.
2
75%
Manageability
A modern interface and intuitive user experience can make
1
81%
Usability
finds that usability is the most important software selection
8
9
10
44%