EBL Newsletter EBL_Newsletter_Autumn_2018_DIGITAL - Page 4

Plan Management: Frequently Asked Questions Understanding the NDIS and managing your plan can sometimes be hard and confusing. At EBL, we can help. To follow are some of the most frequently asked questions when it comes to Plan Management. Of course, should you have any further questions, please contact us on 8252 1000. Why do I need Plan Management? How can I keep control of my NDIS registered with the NDIS. As well as Being plan managed relieves the money? online stores for items like assistive stress that can be associated with We provide you with a monthly technology so you don’t need to pay claiming payments through the budget statement of your plan out of pocket first and be reimbursed. NDIS MyPlace Portal and managing managed NDIS funding. invoices, giving you the flexibility to use service providers who are both registered and not registered with the NDIS. A Picture Says a Thousand Words W e are extremely pleased to announce that the iPads purchased with EBL’s recent grant win through the “Future2 Foundation Make the Difference Grants!” program have been incredibly well received by those who are already using them! As they say, “a picture says a thousand words”, and these pictures certainly demonstrate how grateful these clients are to be using the new assistive technology. These tools not only allow a non-verbal person to clearly articulate when they are bored, hungry, upset, or happy, it also sees a dramatic improvement in their life. What do the Providers need to How can I become plan managed? include on their invoices for ease of In most cases, you need to ask to be payment? plan managed in your initial planning • ABN number meeting with the NDIS or LAC (Local • A unique Invoice number How do my invoices get paid? Area Coordinator). The category Each EBL Plan Management client Improved Life Choices is then added is given their own email address to your plan with funding to cover that links straight into our finances all plan management fees. If you are system. Clients can then email looking at your plan from the NDIS their invoices straight to that email portal, it will show as CB Choice & address or get their service provider Control. If you already have a plan • Hourly rate charged (if appropriate) to do it for them, and we take care of and you want it to be changed to • Your company’s contact details the rest. Alternatively, invoices can be plan managed, you will need to posted or dropped off at our offices. request a review or wait until you We then claim the money from the NDIS and pay the provider or reimburse the client. The email address is managed by EBL and emails can only be received by each client’s email address. • The NDIS participant’s name and NDIS number • The date your service was provided • A detailed description of service provided • Banking details come up for review with your next plan. What providers can I use? Being plan managed gives you the flexibility to use service providers who are both registered and not With the Funding Management Portal the power is in your hands. 4 EBL QUARTERLY NEWSLETTER EBL QUARTERLY NEWSLETTER 5