EB5 Investors Magazine Volume 6, Issue 1 | Page 86

procedures for maintaining the security of the regional center. Even the business plan for the center should include details on how the business plans to maintain a secure technology infrastructure. Just a few to consider include: passwords (managing, storing and sharing); an investor portal that provides secure communications; an encrypted escrow administration system between investors, regional centers, administrators and banks; email security measures (such as what you will and will not send via email); determining a method for storing data online; security measures for mobile technologies; website development; basic and advanced search engine optimization for EB-5; and secured third-party access for brokers, dealers, rental center administrators, bankers and others who need access to your data. THE DANGER OF NOT SENDING ENCRYPTED EMAILS Email has become universal and many of us are complacent when it comes to email security. Unless email is encrypted before transmission, it travels over the Internet with nothing stopping people with the right equipment from “sniffing” the web and machine reading everyone’s email. There are over 246 billion emails sent each day, according to Radicati Group research. With spam accounting for over 20 percent of those emails, the potential for one of those emails to be malicious is like playing Russian roulette every time you click or tap on your device. Phishing involves sending emails that purport to be from reputable companies but are actually trying to induce recipients into revealing personal information, like a password or credit card number. If you get an email from your bank or other institution that you work with, it is always safer to login through their portal than click on an embedded link. These emails use the real company’s logo and format to trick you. They can be very convincing. There are examples of emails, supposedly from reputable senders, that ask recipients to pay an attached invoice or log into a site. In reality, the invoices are fake and the sites are actually stealing passwords. Virus protection is no longer merely a nice thing to have if you operate an electronic device with access to clients’ personally identifiable information. Without virus and malware protection you are acting irresponsibly and committing malpractice in your business. The days are long gone when you can say you didn’t know. The court system is full of cases seeking huge damages from business operators who wanted to save $9.99 per month and not have proper virus protection software. Whether you use a PC, Mac, Android or iPhone, you must be diligent in updating your device. Most updates and patches have something in them that will improve security. Software developers learn about bugs and other vulnerabilities all the time and put out fixes that need to be installed to be of benefit to users. Web browsers need to be updated and they often need to be helped manually, even though they are supposed to have an automated update feature. Check them monthly to be sure. Unless you’ve known someone for 10 years or more, how can you really know enough to provide trust with the type of materials, money and responsibilities necessary to conduct business as an EB-5 regional center? 85 EB5 INVESTORS M AGAZINE "Cyberinsurance...is an absolute necessity as part of your continuity of operations plan."