HEALTH AND
WELLBEING
LANGUAGES
SATURDAY
COURSES
ONE-DAY
COURSES
HOW TO
ENROL
FEES AND
REFUNDS
COURSE
VENUES
INDEX
More information on Advanced Learning Loans
If you need more information about Advanced Learning Loans, how they work and how to apply,
please talk to a member of the Adult Learning Team at Ealing Council on 020 8825 5577. Please
note that EAL staff cannot advise you whether or not a loan is right for you or whether to take
out a loan. You should consider all your options for funding your course and should also consider
taking independent financial advice through the Money Advice Service. Visit their website at
www.moneyadviceservice.org.uk.
If you are in receipt of an Advanced Learning Loan, there is also a bursary fund to which you can
apply, for support with other costs such as travel, materials or childcare while you study.
NUS student discount card
As an EAL student you can apply for a National Union of Students (NUS) Extra Card online which gives
you access to a wide range of discounts for shops, cinemas, restaurants, leisure activities and more.
The card costs £12 and is valid for one year. For more information and to apply visit www.nus.org.uk
Refund policy
We cannot give refunds if changes in your circumstances prevent you from attending, unless
there is a medical reason and it is supported with a doctor’s letter.
You will be entitled to a full refund if EAL:
• Closes a course prior to its start. You are also entitled to transfer your fee to an alternative
course instead of receiving a refund.
You will be entitled to a partial, pro-rata, refund if:
• Once the course is up and running there is a disruption to learning beyond the control of
EAL, for example the illness of tutor, and it may be necessary to extend course sessions or
course length to make up for class time lost. In these circumstances the tutor will negotiate
a suitable alternative for all learners. If the outcome of this negotiation reduces the learner
numbers below a viable level for delivery we reserve the right to cancel the course and a
pro rata refund will be given.
• If there are insufficient learners (minimum 10) on a course and the course therefore needs
to be closed.
Refund of examination and registration fees
Examination and registration fees are only refundable on courses which have been closed by EAL.
Disclaimers
• All courses include a £5.00 non-refundable registration fee.
• The fees payable are those at the time of enrolment, which may supersede any that may
previously have been advertised. Please note fees may change at short notice due to
circumstances beyond our control.
• EAL is not responsible for materials purchased by the learner either prior to or throughout
the duration of the course.
• EAL reserves the right to cancel or close courses or make changes to days, duration, timing
and venues. We will do this only in exceptional circumstances.
Enrol now www.ealing.gov.uk/adultlearning
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