Service
We are committed to the clean and efficient energy, and
to bring more green electricity to all mankind
We have a thorough understanding of customers’ needs to provide them
with comprehensive and perfect services:
Consulting services:
Sungrow has set up marketing service agencies in
France, Germany, Italy, Austria, the United States,
Canada, Australia and other countries to provide
customers with professional and convenient project
advisory services.
System design services:
Our senior system engineers have abundant PV
power generation system design experience for
years, who’s able to develop tailored solutions
accurately. The system design profile, budget, power
generating capacity, and data as carbon dioxide
emissions will be took into account and provided to
the customer as well.
Quality assurance services:
We pursue high quality all the time. Every product
is under quality inspections during manufacturing
process, and needs to pass the complete machine
test before shipment to ensure that it can be stably
operated. Detailed and rapid warranty services are
guaranteed by on-line monitoring system, hardware/
software upgrades, regular inspection and training.
Training services:
We provide customers with comprehensive,
professional technical training and guidance by
delivering the knowledge of power system and
equipment’s daily use and maintenance.
On-site service:
Our technical service engineers can provide
customers with professional and rapid installation
and debugging services according to requirements,
to ensure that customers’ projects would be
successfully completed and connected to the grid
perfectly.
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