E- COPY (8-14) January 2018 cover pgg-compressed | Page 10

10 Monday, January 8 - 14, 2018 INSURANCE & PENSION Perspectives for 2018 insurance world Deloitte chiefs: Gary Shaw and Jim Eckenrode, forecast industry trends and strategies to stay competitive in the insurance sector this year. I nsurance company leaders have a lot on their plates. Political and regulatory upheavals around the world are changing some of the ground rules about how carri- ers may operate. An accelerat- ing evolution in the way busi- ness is conducted is being driven by innovation and higher customer expectations, while disruptive newcomers are looking to take market share from incumbent insur- ers. In particular, carriers have been racing to keep up with insurance technology develop- ment, as we recently docu- mented in Fintech by the num- bers, which analyzes startup financing activity and trends. However, in preparing our annual insurance outlook, we recognize that most insurers remain focused on two over- arching goals: growing top- line sales while bolstering bot- tom-line profitability. Stand- ing in the way of insurers achieving these objectives are a wide range of challenges. Not all of them are within the industry's control, such as ris- ing interest rates and catastro- phe losses. But how effectively insurers anticipate, prepare, and adapt to their shifting cir- cumstances, both strategically and operationally, is well within their control, and can help differentiate them in the market. Where do insurers stand as they enter 2018? Insurer hopes for acceler- ated growth and improved bot- tom-line profitability were tem- pered throughout 2017 by the emergence of major speed bumps, both natural and man- made, although there seems to be cautious optimism for improving conditions in the year ahead. What is changing? Several insurers are experi- menting with connectivity and advanced analytics to narrow the life application-to-closing process from weeks to min- utes, lowering onboarding costs, and minimizing the con- sumer dropout rate. Acceler- ated underwriting metrics, based on digitally available medical data, drug prescrip- tion information, and poten- tially even facial analytics tech- nology can be used to estimate an applicant's life expectancy and eliminate traditional medi- cal tests. Digitalization of under- writing can also enable online distribution capabilities, allowing insurers to cast their nets wider and embrace youn- ger demographics that often prefer a more virtual experi- ence. Underwriting digitaliza- tion also could remove a bar- rier to purchase with those of all ages discouraged by the long and complicated life insurance application process. Indeed, Deloitte's work on life insurance underwriting sug- gests that the likelihood of pros- pects buying a policy once they apply increases from about 70 percent to nearly 90 percent as the underwriting and applica- tion process gets closer to real time. Beyond underwriting, dis- tribution also seems ripe for digitalization. In one example, Abaris, an InsurTech startup, launched a direct-to- consumer online platform for deferred income annuities. On the life insurance side, Ladder, another InsurTech startup, is now offering direct-to- consumer policies within min- utes, particularly targeting younger consumers, who may often avoid purchasing such coverage, given the time it tra- ditionally takes to do so. More- over, Ladder does not charge annual policy fees or employ commissioned agents, poten- tially gaining a competitive advantage relative to incum- bents. Then there is the Swedish InsurTech startup, Bima, PENCOM extends tender date to Jan. 23 By BABATUNDE OSO T •Aisha Dahir Umar, Ag. DG, PENCOM he National Pension Commission has extended its Invitation to Tender for Goods and Ser- vices published in two national newspapers of November 28 last year to Janu- ary 23, 2018. In a corrigendum posted on its website, PENCOM said “We refer to our earlier adver- tisement in respect of the Invi- tation to Tender for Goods and Services placed in…two newspapers of 28 November, 2017 and the Federal Tenders Journal of 11 December 2017 and request prospective bid- ders to note the following addi- tional requirements. The statement added that Your submission should be accompanied with: *Sworn Affidavit disclos- ing whether or not any Officer of the relevant committees of National Pension Commis- sion or the Bureau of Public Procurement is a former or present Director, shareholder or has any pecuniary interest in the bidder and confirm that all information presented in its bid are true and correct in all particulars in line with the provision of Section 16(6) (f) of the PPA, 2007. *Company Profile with Cur- riculum Vitae (C.V.) of profes- sional staff to be deployed for the project including copies of their professional qualifica- tions. *List of Plants/Equipment w i t h p r o o f o f O w n e r- ship/Lease and readiness to deploy them to site within short time for lots 1 & 2 while the minimum turnover to be eligible for the projects should not be less than N25million. *Only technical bids will be opened on the bid opening date at the deadline for submission of bids while financial bids for successful bidders will be opened at a later date. The financial bids of unsuccessful bidders at the Technical stage will be returned unopened. *No bidder should bid for more than one (1) Lot. The statement further said those that have submitted their bids should come and pick their submissions in order to update them in line with the additional requirements. The release noted that “doc- uments should be dropped into the Bid Box at the Mail Office located on the ground floor of the Commission’s Head Office at Plot 174 Adetokunbo Ademola Crescent Wuse 2, Abuja not later than 12:00pm” of the above date. which is offering accident and life micro-insurance to low- income consumers in develop- ing regions of Africa, Asia, and Latin America via prepaid credit on their mobile devices. The game-changing potential of such automated lead- ge