Drink and Drugs News End of Life Care_Supplement_FINAL | Page 3

End of LifE CarE PEOPLE WITH EXPERIENCE AND THEIR FAMILIES, FRIENDS AND CARERS ‘Many people reported positive experiences of care from substance use and specialist end of life services... These resulted from holistic and compassionate approaches.’ WE WANTED TO FIND OUT how well the support needs of two groups of people were being identified and met: firstly, 11 people with problematic alcohol and other drug (AOD) use who were approaching the end of life; and secondly, 18 families/friends who were caring for them. PEOPLE WITH AOD AT THE END OF LIFE Many people reported positive experiences of care from substance use and specialist end of life services. These resulted from holistic and compassionate approaches to care, in contrast to less helpful short- term, single-issue treatment. Examples of good care included staff being available to answer questions, offer reassurance and adopt a non-judgemental attitude to their care. These approaches allowed for trusting relationships to be built and enabled people to begin to overcome the marginalisation and stigmatisation they had typically experienced as a person with a substance problem. Services that were not effectively ‘joined up’ did not help people to have a positive experience of end of life care. From the experiences of people we interviewed, we identified several care needs at the end of life. These include the need for: 1. Better consideration of palliative and end of life care needs within specialist substance use services to avoid people leaving treatment when they are chronically ill (or are discharged for non-attendance). 2. Greater practitioner understanding of how people ‘carry’ a substance use identity, and how guilt and self-blame can substantially impair people’s confidence in engaging with services. Some research participants described feeling that they did not ‘deserve’ treatment, declining to seek help at a time of real need. www.drinkanddrugsnews.com 3. More empathic approaches from health and social care practitioners to facilitate trusting relationships. Previous experiences of stigmatisation and dis crim in - ation from service providers tended to result in people anticipating future mistreatment from health and social care professionals. This led to: (i) late presentation to services (often only when a health crisis occurred); (ii) communication barriers with health and social care practitioners; and (iii) severely limited opportunities for end of life care planning. 4. Greater clarity in communicating end of life issues, with all services providing opportunities for people to discuss fears of dying and make informed decisions so that personal wishes could be acknowledged. RAPID EVIDENCE ASSESSMENT (REA) We conducted an REA between 1 January 2004 and 1 August 2016 to explore the peer-reviewed evidence base in relation to end of life care and problematic substance use. There were 60 papers meeting the inclusion criteria. We found there was only a small and diverse literature that lacked depth and quality. Using recurring themes to categorise findings, the papers fell into three broad groups focusing on: 1. pain and symptom management (25 papers) 2. homeless and marginalised groups (24 papers) 3. alcohol-related papers (7 papers) FAMILY, FRIENDS AND CARERS (‘FAMILIES’ FOR SHORT) Families were often unaware of the extent of their relative’s illness until their health had substantially deteriorated. This was often due to their relative denying or minimising their substance-related health problem, avoiding healthcare services, or only seeking medical help at a late stage. For some families, their relative’s end of life condition was a shock and they needed clear communication from health and social care practitioners to understand how unwell their relative was. However, many families described multiple ‘missed opportunities’ for professionals to identify palliative and end of life care needs in the days, weeks, months and years before their relative’s death. Many also gave examples of poor care, more commonly from primary and acute care staff. Where professionals communicated clearly with families, and delivered compassionate care including recognition of their needs, the difficulty of their situation could be minimised. Other families anticipated their relative’s ill health or death. They faced demanding caring responsibilities, which impacted negatively upon their own health and wellbeing. Families wanted support to help them deal with both the stigma they felt from having a relative die from a substance-related condition, and the longer-term effects of substance- related bereavement. Yet health and social care practitioners often had little recognition of families’ support needs as carers – whether before, at the time of, or after their relative’s death. Practitioner training or new delivery approaches are needed to meet the many needs of this group of families. There were four ‘other’ papers that did not fall into the above categories. The headline findings of the REA included: • Some clinicians might under-prescribe pain medication to people with problematic substance use because of an inappropriate fear of opioid misuse or a fear of overdose. • Harm reduction appears to be a more appropriate treatment approach for this group of people than abstinence-focused treatment, and there is a need to involve local substance specialists to help people reach more realistic harm reduction goals. • More creative support is needed for homeless and marginalised groups. This could include delivering services in settings familiar to service users (eg shelter/hostel-based care, end of life services in needle exchanges). • Piloting supervised consumption of substitute medication with homeless people at the end of life by health and social care staff could be trialled in order to ensure safety and to avoid medication diversion and stockpiling of opioids. • Health and social care staff need to assess and treat alcohol withdrawal at the end of life. Most authors recommended universal screening for substance misuse in palliative and end of life care settings using a validated assessment tool. The screening and subsequent monitoring would then give clinicians the opportunity to communicate with patients effectively about their medication and treat - ment and generate effective supportive strategies alongside them. Assessing mental health needs and regular symptom reviews was also highlighted. End of life care for people with problematic substance use and their families | DDN | 3