DigiTech Magazine - UK CIO2020 - Spring 2015 | Page 22

BUSINESS ....................................................................................................................................................................
TECHNOLOGY
On the Horizon for 2015
A leadership perspective by Dan Reardon,
CEO of North Highland
If business last year didn’t change fast enough for you, just
wait to see how 2015 will evolve at an accelerating rate.
Market forces and process innovations that have been
driving change across industry verticals are snowballing,
and the cumulative impact over time is gaining weight. In
particular, three interconnected factors are going to be a big
part of the key business stories for the coming year:
Customer
pressure
for a more
directly connected
experience with the supplier
22
CIO Magazine Spring 2015 Issue
Time
pressure
for shorter
investment
return horizons
Adaptive
pressure
for more agile
innovation