DigiTech Magazine - UK CIO2020 - Spring 2015 | Page 12

TECHNOLOGY
80%
Change to keep
the lights on
20%
Perception
of change
Business
Keeping the
lights on
80%
Lets have a think about what good IT looks like. In leading
organisations the IT function is making change safe, fast
and easy by:
Change to keep pace
with
IT the basics
SO NOW WHAT?
4. IT change as a repeatable & reversible science –
TIME
Meaning change is delivered in an agile way in small
simple increments at a frequent pace.
TIME
20%
IT Effort
Traditional
TIME
Traditional
Brains of
Agile d
20%
teams – Having Development,
Iterative 5. Cross-discipline product Iterative
IT Effort
Traditional
Buil
Iterative
IT FUNCTION
TIME
TIME
Profession
Traditional
Operations and Security people working together on
Ongoing management
the evolving user needs.
6. Limiting WIP and focus on tasks - The work focuses on
completing tasks and getting things into a production Tolerate risk
environment limiting WIP and task switching – this
Traditional
helps individual productivity but it also Traditional
means less Simpler & shorter
Iterative
guessing about the changes that are underway in other
IT FUNCTION
TIME
TIME
areas.
Low entry cost
30%
Traditional
3. Automation of basic tasks – The culture is all
automatic, removing wait periods and time wasted on
repetitive tasks. This creates near instant feedback
loops and makes things repeatable and reversible
30%
20%
30%
which means there is less room for error. Traditional
2. Simple operational infrastructure – Digital
organisations typically have many more servers, but
fewer server types. We have robots reset servers
to design configuration daily and
also a composible
20%
30%
Change These
to keep
Change to meet the
infrastructure.
changes have a huge impact,
the in
lights
business need
for example
a big on
New York Bank Ratio of Systems
Admins to Servers it was 1-100 ten years ago it is now
1-10,000. This may evolve further as use of containers
Keeping the like Docker reduce virtual server Change
to keep
proliferation
in pace
Iterative with the basics
lights on development and deliver another
Iterative
step change in speed.
We believe creating a separate digital function or
implementing
way to find that extra
30%
20% 2-speed IT is a good
30%
to meet
the
1. Abstracted hardware – Software is eating IT’s Change
world to keep
gear but it isn’t a long-term strategy. Change
Once you’ve
mastered
the lights on
business need
and with it transforming operations ability to provide
it, the benefits can be applied to all IT change.
20%
Business
services. They are virtualising servers, storage and
implementing software defined networking. They are
Keeping
the
Change to keep pace
replacing WAN’s with VPNs,
EUD moving
to VDI and
Iterative
lights
on
with
Iterative
80% is the desktop.
IT the basics
looking at a future where the browser
Perception
of change
of change
Brains of IT in-house
Agile development
Build to change
PROCUREMENT
SUPPLIERS
TIME Professional Dev Ops
7. “Try it and see” approach – An empowered team
Organisational value is delivered much faster as well as
culture facilitating a “try it and see” approach rather Build to change
visibility being naturally better as the business can see
than agreeing everything on paper or having decisions
Brains of IT in-house
working solutions. Agile DevOps scares people, but done
Continuous change
taken outside Ongoing
the team management
and away from the detail.
Speed properly it’s far safer than other approaches. Below are the
8. E
 nd to end optimisation - Optimising ‘end to end’
value
risks removed from its implementation:
Agile
development
Tolerate risk
Co-operation
chains and processes
not organisational silos.
Simpler & shorter
12
IT FUNCTION
CIO Magazine Spring 2015 Issue
Low entry cost
Build to change
Build to change
PROCUREMENT
Professional Dev Ops
SUPPLIERS
Agile development
Continuous competition
Open technologies