DigiTech Magazine - UK CIO2020 - Autumn 2015 | Page 16

BUSINESS .................................................................................................................................................................... TECHNOLOGY So you’ve been asked to author your organisation’s digital strategy For more information contact: [email protected] Second, don’t simply accept “mission impossible”, which it is for any CIO alone, be ready to shape the scope with the board and get commitment from most of them to work with you on this. DIGITAL WORKPLACE TECHNOLOGY TRANSFORMATION SCOPE Digital is already the most overused word on the planet so there is a very high likelihood that every stakeholder in the organisation will have a different perception of what the digital strategy should be, getting that shared understanding is an important first step. We’ve identified 4 common facets of digital strategy that we think are quite helpful in these conversations. DIGITAL PARTNER AND SUPPLY CHAIN INTEGRATION DIGITAL CUSTOMER ENGAGEMENT OD ON First of all, take a bit of time to congratulate yourself. We are seeing an increasing number of CIO’s being overlooked in this brief. Its definitely got scope to be a poison chalice but you must have done something right if your board asks you for this. LET’S LOOK AT EACH OF THESE IN TURN: 1. DIGITAL WORKPLACE TECHNOLOGY TRANSFORMATION – Tom Read’s article on pages 10-12 touches on this. If you aren’t empowering your workforce to operate in a digital way then they won’t be able to see the opportunities digital presents, this will constrain innovation, automation, simplification, well-being and retention. They need to be 16 CIO Magazine Autumn 2015 Issue encouraged to continually evolve their ways of working as new tools become available, experiment and choose. A locked down laptop running office apps developed 3-5 years ago and email as the only real collaboration tool is a big fail here.