Dialogue Volume 14 Issue 1 2018 - Page 6

MESSAGE FROM THE PRESIDENT Behaviour in the Professional Environment (updated in 2016) – that states how public trust and safety can be undermined when physicians act unprofessionally. Rules and regulations, however, are not the best, nor the only, way to address this problem. We need to rec- ognize that stress and burnout are very real and ongoing problems for many physicians and that these factors need to be recognized and addressed. It is the College’s mandate to protect patients, and we recognize that patients fare better when they are cared for by doctors who feel supported. The College has a long and very positive relationship with the OMA's Physician Health Program (PHP). The College and the PHP share the goal of having healthy doctors working in a system, a system which delivers optimal care to our patients. As professionals and colleagues, it is important that we remain aware of the signs of burnout. We owe it to ourselves and to our colleagues to recognize that unpro- fessional behaviour can ‘cross the line’ into professional misconduct. If you are feeling overwhelmed, or see a colleague who is in distress, I would urge you to not wait until something regrettable is said or done before seeking some help. College Registrar and CEO beginning June 4th. Nancy is currently CEO at St. Thomas Elgin General Hospital, where she has served in successive leadership positions. There is much to recommend Nancy. She received her medical degree from the University of Manitoba and subsequently completed her obstetrics and gyne- cology residency at Western University. She is a fellow of the Royal College of Physicians and Surgeons of Canada and also a graduate of the MBA program at the Richard Ivey School of Business at Western University. We have found in Nancy a leader who will, together with staff, Council and the broader community, take our public protection role to the next level. I very much look forward to working with her, when she comes on board in June. I would also like to acknowledge the contribution of Dr. Rocco Gerace, who recently left the role of Registrar to pursue other opportunities. Over the past 16 years, Rocco has effectively led the College through a period of unprecedented change and ushered in an era of trans- parency, professionalism and public engagement. On behalf of the profession, I would like to thank Rocco for his very hard work. MD ********* It is my great delight, in my first letter as President, to introduce Dr. Nancy Whitmore, who will be the new Our Whiteboard Animation: Getting Communication Right with Your Patients We are very excited to share our latest whiteboard animation video, Getting Communication Right with Your Patients, which you will find on our YouTube channel at http://www.youtube.com/user/thecpso. In this video, Dan Faulkner, Interim Registrar of the College of Physicians and Surgeons of Ontario, discusses the importance of doctors strengthening their communication skills with patients, and also provides tips for doing so. We encourage all Ontario physicians to watch this 10-minute video. It also points to a resource page on our website for improving communication skills. Find it at www.cpso. on.ca/communication. 6 DIALOGUE ISSUE 1, 2018