Destination Golf - June 2017 * | Page 33

Montgomerie Links, Vietnam partner in a business that revolved around his passion. It was a company that would run itself, more or less, at least from Mark’s point of view. But as it often goes with a startup, “life” was just around the corner. Long before he ever heard of it, Golf Asian started out, prior to internet searches, as a guide book to golf in Thailand. (Mark still keeps a few copies as it was a great book with courses in it that still do not show up on Google or anywhere else for that matter.) As time went by, the original publisher received more and more inquiries about putting tours together and thus Golf Asian evolved into a golf tour operation. The publisher, tired of the long hours and comparatively small margins the tours brought in, decided to put it up for sale. When Mark was approached by a local golf professional with the idea of giving lessons to the tourists coming in on the trips, it looked like a good opportunity and a natural fit. So he bought the company. Then came one of those twists in life that you can sense might be coming but never are quite ready for. His partner decided that giving golf lessons as planned, wasn’t his thing. What?? As a chemical engineer by trade, wholly unfamiliar with the tourism business, and new sole owner of a golf tour company; instead of divesting, he rolled up his sleeves. In those glamorous first days, he booked flights, hotels, and tee times. He drove the van, fixed the flats, waited in parking lots, fielded unimaginably absurd inquires, booked r estaurants, drove clients to bars, to markets, to drug stores, to tailors. But they all left happy and word spread. hiring staff and launching a wholly unnecessary second career. A labor of love, it was, and is. You know from the easy but enthusiastic telling of vivid stories and anecdotes with humorous, thought-provoking, and often touching foci so familiar to anybody who has traveled or lived in these parts. Random head scratching fact from Mark – The Thailand Tourism Department owns a golf course they don’t tell anyone about. Having started by doing everything himself and still very much “hands on” Mark and Golf Asian is the only cross regional operator that has its own employees doing everything. His successful formula means never using subcontracted drivers, agents, or guides to interface with his clients. He owns the vehicles, his drivers are employees, accountable and trained. It is a comforting assurance especially considering the list of common faux pas’ untrained drivers around here commonly, if innocently commit. He only will send clients to destinations where he has an operation and has resisted the temptation to expand too quickly. His staff is physically at or near each location and well trained to handle anything that comes up. Interested about what golf tourists are booking these days, it was interesting to learn that, 90% travel with their own equipment, the most common trip is about ten days with seven days of golf often comprised of small groups of people who know each other and travel for golf yearly. Many golf tourists to SE Asia are repeat customers even after sampling other regions of the world. With retirement plans on hold, he soon was Volume 3 • Issue 39 33