Department of Building Inspection Annual Report | Page 40

V. Housing Inspection Services QUICK FACTS • Over 11,500 inspections conducted with over 950 conducted monthly and over 45 inspections occurred daily. • Over 2,000 of the inspections conducted were of apartment buildings and/or residential hotels of the more than 18,000 properties in the City. • Over 4,500 complaints received with majority found to be non-hazard and over 90% responded to within three business days. • Over 200 life hazard and 300 heat complaints received with 92% responded to within one business day. Housing Inspection Services (HIS) implements and enforces the San Francisco Housing Code and pertinent related City Codes. HIS establishes and maintains minimum maintenance standards for existing residential buildings to safeguard life, limb, health, property, and public welfare by conducting periodic health and safety inspections and responding to tenant complaints. HIS is also responsible for the Code Enforcement Outreach Program which is designed to provide support to tenants, owners and the Department of Building Inspection, so that the City and the community work together to bring housing into code compliance, and thus improve safety and habitability. • Over 450 properties were sent to Director’s Hearings for code enforcement processing. • Over 4,000 properties receiving Notice of Violations abated them. IN REVIEW Code Enforcement Focus Area In response to deadly fires that occurred in early 2015, HIS developed the Code Enforcement Focus Area program to concentrate routine inspection efforts in more densely populated neighborhoods that included the Mission, Chinatown and the Tenderloin. HIS tracks the results of these code enforcement efforts in collaboration with pertinent city agencies, and DBl's CEOP partners. 40 DBI FY 2014 – 2015 Annual Report