Department of Building Inspection Annual Report Fiscal Year 2016-2017 - Page 36

Records Management Records Requests FY 2016-17 FY 2015-16 Completed Within 20 Business Days 1,329 1,782 Completed Over 20 Business Days 8 22 Over-The-Counter Requests 11,458 12,228 Total 12,795 14,032 3R Reports FY 2016-17 FY 2015-16 Completed Within 7 Business Days 6,993 7,428 Completed Within 10 Business Days 22 25 Completed Over 10 Business Days 1 9 Total 7,016 7,462 Records Requests Responded to Within 20 Business Days Over-The-Counter Records Processed 3R Reports Completed Within 7 Days 99.4% 89.6% 99.7% of 1,337 36 of 11,458 Department of Building Inspection, Fiscal Year 2016-2017 Annual Report of 7,016