Department of Building Inspection Annual Report Fiscal Year 2016-2017 - Page 35

Housing Complaints FY 2016-17 FY 2015-16 Non-Hazardous 4,077 3,757 Heat Complaints 403 307 Life Hazards 250 212 Total 4,730 4,276 Housing Complaints Responded to Within 1 Business Day Non-Hazardous Complaints Responded to Within 1– 3 Business Days Heat Complaints Life Hazard Complaints 95.5% 97.8% 98.0% of 4,077 of 403 of 250 Total Hazard and Heat Complaints 97.9% of 653 Department of Building Inspection, Fiscal Year 2016-2017 Annual Report 35