Department of Building Inspection Annual Report Fiscal Year 2016-2017 | Page 35

Housing Complaints
FY 2016-17 FY 2015-16
Non-Hazardous 4,077 3,757
Heat Complaints 403 307
Life Hazards 250 212
Total 4,730 4,276
Housing Complaints Responded to
Within 1 Business Day
Non-Hazardous
Complaints Responded to
Within 1– 3 Business Days Heat Complaints Life Hazard Complaints
95.5% 97.8% 98.0%
of 4,077
of 403
of 250
Total Hazard and
Heat Complaints
97.9%
of 653
Department of Building Inspection, Fiscal Year 2016-2017 Annual Report
35