Department of Building Inspection Annual Report Fiscal Year 2015-2016 - Page 40

Performance Measures 98% 98% Records Requests Processed Within 20 Business Days 98% 3R Requests Produced Within 7 Business Days Target 90% Target 90% Target 80% BID,PID, EID Complaints 72% Non-Hazardous Responded to Within 3 Business Days 99% Permit Applications for Office and/or Commercial Buildings Reviewed Within 42 Calendar Days Target 90% Target 90% 100% Hazards Responded to 99% Life Within 1 Business Day Housing Complaints 97% Non-Hazardous Responded to Within 3 Business Days Permit Applications for Multi-Family Residential and/or Mixed-Use Buildings Reviewed Within 42 Calendar Days Applications for Other Buildings 96% Permit Reviewed Within 42 Calendar Days Timeline ss of Distributing Submitted Drawings Target 90% Target 100% Target 90% Meetings Conducted 91% Pre-Application Within 14 Calendar Days Target 80% Target 90% Number of Inspections Per Inspector Per Day Target: 11 70% Site Permit Applications Reviewed With a Construction Valuation of Less Than $3,999,999 Reviewed Within 21 Calendar Days** 100% Target 90% 77% Site Permit Applications Reviewed With a Construction Valuation of Greater Than $4,000,000 Reviewed Within 28 Calendar Day* Target 90% 40 Submitted Projects Audited for Quality Assurance by Supervisors Target 90% Building: 12.5 Electrical: 11.9 Plumbing: 10.8 * Due to the significant increase in volume of both plan review premium and priority plan projects, this measure will be revised as follows for FY 2016- 2017. Percentage of Site Permit Applications Reviewed With a Construction Valuation of Greater Than $4,000,000 Reviewed Within 42 Calendar Days. ** Due to the significant increase in volume of both plan review premium and priority plan projects, this measure will be revised as follows for FY 2016- 2017. Percentage of Site Permit Applications Reviewed With a Construction Valuation of Less Than $3,999,999 Reviewed Within 30 Calendar Days. Department of Building Inspection, Fiscal Year 2015-2016 Annual Report Department of Building Inspection, Fiscal Year 2015-2016 Annual Report 41