Department of Building Inspection Annual Report Fiscal Year 2015-2016 | Page 36

Records Management
Workforce
Records Requests
FY 2015-16 FY 2014-15
Completed Within 20 Business Days 1,782 1,725
Completed Over 20 Business Days 22 18
Over-The-Counter Requests 12,228 12,125
Total 14,032 13,868
Five-Year Workforce Comparison
300
250
227
200
3R Reports
FY 2014-15
Completed Within 7 Business Days 7,428 7,250
Completed Within 10 Business Days 25 179
Completed Over 10 Business Days 9 48
Total 7,462 7,477
98.8%
of 1,804
36
Over-The-Counter
Records Processed
87.1%
of 14,032
Department of Building Inspection, Fiscal Year 2015-2016 Annual Report
243
279
150
FY 2015-16
Records Requests
Responded to Within
20 Business Days
257
268
100
50
0
Fiscal Year 11-12
3R Reports Completed
Within 7 Days
99.5%
of 7,462
12-13
13-14
14-15
15-16
FY 2015-16 FY 2014-15
Permit and Plan Review Services 101 100
Inspection Services Division 137 129
Administration/Finance 31 31
Director’s Office 10 8
Total 279 268
Department of Building Inspection, Fiscal Year 2015-2016 Annual Report
37