Department of Building Inspection Annual Report Fiscal Year 2015-2016 - Page 36

Records Management Workforce Records Requests FY 2015-16 FY 2014-15 Completed Within 20 Business Days 1,782 1,725 Completed Over 20 Business Days 22 18 Over-The-Counter Requests 12,228 12,125 Total 14,032 13,868 Five-Year Workforce Comparison 300 250 227 200 3R Reports FY 2014-15 Completed Within 7 Business Days 7,428 7,250 Completed Within 10 Business Days 25 179 Completed Over 10 Business Days 9 48 Total 7,462 7,477 98.8% of 1,804 36 Over-The-Counter Records Processed 87.1% of 14,032 Department of Building Inspection, Fiscal Year 2015-2016 Annual Report 243 279 150 FY 2015-16 Records Requests Responded to Within 20 Business Days 257 268 100 50 0 Fiscal Year 11-12 3R Reports Completed Within 7 Days 99.5% of 7,462 12-13 13-14 14-15 15-16 FY 2015-16 FY 2014-15 Permit and Plan Review Services 101 100 Inspection Services Division 137 129 Administration/Finance 31 31 Director’s Office 10 8 Total 279 268 Department of Building Inspection, Fiscal Year 2015-2016 Annual Report 37