Department of Building Inspection Annual Report Fiscal Year 2015-2016 | Page 34

Complaints
Building, Electrical, and Plumbing Complaints Housing Complaints FY 2015-16 FY 2014-15 FY 2015-16 FY 2014-15
Building 3,958 3,644 Non-Hazard Complaints 3,757 3,958
Electrical 273 306 Heat Complaints 307 300
Plumbing 437 436 Life Hazards 212 201
Total 4,668 4,386 Total 4,276 4,459
Complaints Responded to Within 3 Business Days
Building Complaints Electrical Complaints Plumbing Complaints Total Complaints Non-Hazardous
Complaints Responded to
Within 1– 3 Business Days
69.7% 98.2% 78.7% 72.2% 97.1%
of 3,958
34
Housing Complaints Responded to
Within 1 Business Day
of 273
Department of Building Inspection, Fiscal Year 2015-2016 Annual Report
of 437
of 4,668
of 3,757
Heat Complaints Life Hazard Complaints
99% 100%
of 307
of 212
Total Hazard and
Heat Complaints
99.4%
of 519
Department of Building Inspection, Fiscal Year 2015-2016 Annual Report
35