Department of Building Inspection Annual Report Fiscal Year 2015-2016 - Page 34

Complaints Building, Electrical, and Plumbing Complaints Housing Complaints FY 2015-16 FY 2014-15 FY 2015-16 FY 2014-15 Building 3,958 3,644 Non-Hazard Complaints 3,757 3,958 Electrical 273 306 Heat Complaints 307 300 Plumbing 437 436 Life Hazards 212 201 Total 4,668 4,386 Total 4,276 4,459 Complaints Responded to Within 3 Business Days Building Complaints Electrical Complaints Plumbing Complaints Total Complaints Non-Hazardous Complaints Responded to Within 1– 3 Business Days 69.7% 98.2% 78.7% 72.2% 97.1% of 3,958 34 Housing Complaints Responded to Within 1 Business Day of 273 Department of Building Inspection, Fiscal Year 2015-2016 Annual Report of 437 of 4,668 of 3,757 Heat Complaints Life Hazard Complaints 99% 100% of 307 of 212 Total Hazard and Heat Complaints 99.4% of 519 Department of Building Inspection, Fiscal Year 2015-2016 Annual Report 35