Dental Sleep Medicine Insider May 2018 | Page 12

MARC FOWLER ARE YOU REACHING BOTH TYPES OF SLEEP PATIENTS? If you are serious about growing your sleep practice, you’re likely utilizing at least two marketing strategies including an active physician referral plan and direct-to-consumer campaigns. Let’s look at direct-to-consumer marketing to sleep patients. There are two types of sleep patients - active and passive. Active patients are searching for a solution to their sleep and breathing issues. Passive consumers either aren’t aware that they have issues, or aren’t motivated to seek out solutions. CPAP users may be active patients who are looking for another solution or passive and not realizing there is a more convenient alternative. To maximize the effectiveness of your marketing, you need campaigns that put your message in front of both of these groups. Active vs. Passive Campaigns Active searchers are going to Google and conducting searches such as “sleep apnea treatment” or “snoring solutions.” Google search data reveals that a significant volume of these searches take place each month. These active patients are best reached with Google Search Advertising campaigns. When they search in Google, your ad shows at the top of the Google search results page. This is often referred to as Pay-Per-Click (PPC) advertising. You don’t pay to show up. You only pay if someone clicks on your ad. Reaching passive patients requires a different approach. Unlike the active searcher, you must create awareness and motivate them to take action. Online display advertising campaigns are an effective, low- cost way to accomplish this. The largest display advertising platform is the Google Display Network (GDN). Ads on the GDN show up when someone is visiting any one of the 2 million+ websites that Google has advertising agreements with. For example, someone near your office might be visiting USAToday.com and see your sleep ad on the right side of the web page or in the middle of an article they’re reading. Facebook advertising is another effective way to build awareness and generate interest. Ads appear in Facebook users’ newsfeeds as still or video ads (click here to see a sample). Pro Tip: 85% of video watched on Facebook is watched without sound, so if you will be running video ads, be sure to use captioning. You have a limited window of opportunity as Facebook users scroll through their newsfeed, so the ads must be designed to quickly grab attention and generate interest. Photos or videos that depict a patient’s pain point (like sleeplessness or an uncomfortable CPAP mask) are very effective. A diversified campaign that targets both passive and active consumers will put more sleep patients in your chair. If you would like to discuss which approach may best fit your goals and market, schedule a complimentary 30 minute phone consult with me. Here are a few ways to do that: Call me at (214) 592-9393; Email Me; or Select a time on my Calendar. MARC FOWLER Founder, Bullseye Media Marc Fowler is President of Bullseye Media. Since 2006, they have helped over 375 dental practices across the U.S. and Canada leverage the internet to achieve their practice growth goals.