DEM 2016 Annual Report - Page 35

DDEM Annual Employee Recognition Awards The DEM Employee Recognition Awards are an annual opportunity for DEM employees to be recognized by their peers for excellence in professional achievement and community service .

Professional Achievement Award The DEM Professional Achievement Award is given to an employee who has demonstrated special achievement in an area related to the mission of the Department of Emergency Management . Michelle Geddes was selected for her commitment to San Francisco public safety at large through her management and execution of the 800 MHz project , a very complex initiative involving many stakeholders that will result in new and improved radios for first responders , enhanced coverage throughout the City , and long-term maintenance for the entire system .
Community Service Award The Community Service Award is presented to an employee who volunteers or makes a contribution to the community outside of their professional duties . Andrea Jorgenson was selected for her advocacy and volunteerism to help those living in poverty ; and her ongoing commitment to community preparedness , safety , and resilience as a volunteer for the San Francisco Neighborhood Response Team program and the Safety Awareness for Everyone Program .
Congratulations to Division of Emergency Communications Deputy Director , Robert Smuts who received a 2016 SPUR San Francisco Good Governance Award for his innovative approach to assess the 38 percent spike in call volume to the 9-1-1 call center since 2011 , as well as his efforts to improve the 9-1-1 call center response times .