DCS Telecom Tips on Choosing The Right Telephone Systems For Y | Page 8

Benefits of a Hosted PBX
Solution
 Scalability
 Hosted systems provide virtual phone numbers, meaning there is no physical
limitation to the number of extensions provided. Extra extensions and additional
services, such as voicemail and call forwarding, can be added with very little
effort as your business expands.
 Outsourced Maintenance
 As maintenance is managed by the third-party provider, there is no need to hire
technical staff at an additional cost to look after the system. Uptime is also
improved as no onsite repairs are required that may bring the system down.
 Call Logging
 Hosted PBX provides a wealth of information in the form of call logging and cost
allocation. Real-time fraud detection, misused asset analysis, trend reporting
and performance indicators are all available in detailed monthly reports. Mobile
spend management and data provided in multiple different currencies are also
additional features that are often available.