DCN May 2016 - Page 38

software as a service SERVICE ADVICE The rise of cloud computing, high speed broadband and the push towards digital transformation have popularised the use of software as a service (SaaS). This growing model of distributing and licensing software that is centrally hosted is increasingly causing concern among IT managers worried about the security and availability of their data centres. Here, Daniel Horton of Parker Software looks at the top three considerations you need to make when choosing your data centre. T wenty years isn't much in the grand scheme of things, but in the world of technology it's an age. It wasn't much more than two decades ago when businesses were still communicating by putting pen to paper, using cheques to make 38 payments and, if you wanted to arrange a meeting with a customer, you might have to wait a week for the opportunity to see them. Face-toface. In person. The world of business and technology has come a long way since then. Email is standard, customer relationship management (CRM) systems are the norm and now, with the help of more powerful tools such as live chat, business automation and lead generation, we can do more than ever before. Despite advancements in business automation and lead generation