software as a service
SERVICE ADVICE
The rise of cloud computing, high speed broadband and the push towards digital transformation have
popularised the use of software as a service (SaaS). This growing model of distributing and licensing
software that is centrally hosted is increasingly causing concern among IT managers worried about the
security and availability of their data centres. Here, Daniel Horton of Parker Software looks at the top
three considerations you need to make when choosing your data centre.
T
wenty years isn't much
in the grand scheme of
things, but in the world of
technology it's an age. It
wasn't much more than
two decades ago when businesses
were still communicating by putting
pen to paper, using cheques to make
38
payments and, if you wanted to
arrange a meeting with a customer,
you might have to wait a week for the
opportunity to see them. Face-toface. In person.
The world of business and
technology has come a long way
since then. Email is standard,
customer relationship management
(CRM) systems are the norm and
now, with the help of more powerful
tools such as live chat, business
automation and lead generation, we
can do more than ever before.
Despite advancements in business
automation and lead generation