DCN July 2016 - Page 32

data resilience Drive change With peer-to-peer transactions and vast data sets at the heart of Blockchain, business continuity and data resilience are therefore essential. It might even be the Cinderella of the IT department, helping to achieve a key business functional requirement. So how can CEO and CFOs drive change, or should they work collaboratively with CIOs? From a business and technological point of view, change has to increasingly begin with CIOs developing a business case for it. So here are a few tips to consider: Make transformative technologies be part of the organisation’s future strategy. Look how Amazon changed the way we buy, and how Netflix altered how we watch movies, how payment systems are driving cash out of our pockets and into our phones. Gain recognition by using technology to demonstrably drive 32 and create value that can be added to the bottom line, enabling the organisation to expand. By demonstrating value they will gain the support of chief financial officers (CFOs) and other senior executives. If they are unable to demonstrate value, their ability to innovate will be adversely affected. Encourage and participate in collective responsibility throughout the C-Suite. With the growth of digitalisation, the ransomware incidents at the two hospitals show why every organisation should be concerned with protecting their data. The C-Suite as a whole should therefore prioritise data security and data recovery to ensure that they can retrieve data quickly whenever either a human created disaster or a natural one threatens the ability of the organisation to continue to operate. Don’t become complacent. It’s quite easy with fault tolerant hardware to become complacent, rather than to recognise that the risks and technologies are ever changing. Networks, for example, remain vulnerable to air gaps and distance issues that create latency and packet loss. The CIO agenda should therefore consider how data is going to be safely transmitted and received, at speed, by mitigating the effects of latency. A service continuity, business continuity and recovery plan is therefore essential. Communicate effectively to enable the C-Suite to fully understand the current CIO agenda and consider what else can lead to lost time and lost revenue. It should also be borne in mind that Twitter offers a charter for those that wish to complain about an organisation, and it can lead to a rapid dissemination of unfavourable information that could cause a damaged reputation. Remember that data resilience is about protecting your organisation by enabling it to access and exploit data to allow it to prosper. This is why CFOs, CMOs and CEOs should work with CIOs to ensure they have technologies in place. Don’t forget that driving change is a positive way forward to establishing market competitiveness and differentiation. After all, it’s better to disrupt those that would like to disrupt you, and it’s better to act now to prevent human made and natural disasters from impeding your business and service continuity. CIOs therefore need to clearly explain their agenda in order to help CEOs and CFOs to understand the importance of investing in data security, in back up and restore as well as in transformative technologies. With the importance of data increasing, your firm will need them.