products & innovations
Micron launches Enterprise SATA solid state drive
Micron Technology has introduced the Micron Enterprise 5100 Series SATA solid state drive ( SSD ) family , enabling future focused data storage platforms to meet the combined demands of performance , capacity and enterprise class reliability . Micron ’ s 5100 Series provides IT with an easy migration to bridge the infrastructure divide to tomorrow ’ s allflash data centre .
With an 8Tb capacity , the 5100 Series helps manage the data deluge created by today ’ s diverse digital universe with performance characteristics perfectly tailored to manage the data tsunami .
The series also provides an improved Quality of Service ( QoS ), a high application performance and better total cost of ownership ( TCO ), enabling reduced IT costs .
Built on Micron ’ s 3D NAND technology , the 5100 Series offers three models , the Eco , Pro and Max . Each model is designed to satisfy the broadest variation of customer workloads : read intensive , latency sensitive mixed use and write intensive logging applications . For further information visit : www . micron . com
Parker Software introduces Whatson live chat software designed to enhance customer relations
Storing customer information can be challenging , however , integration between live chat and customer relationship management ( CRM ) systems can help businesses to build lasting online customer relationships .
CRM systems can be integrated beneficially with live chat , to paint a better picture of each customer , allowing companies to tailor interactions and drive sales , thus improving sales results .
This may seem like a lot of data to collect and archive about each customer , but most intelligent live chat platforms can store this information without much thought at all .
Parker Software ’ s live chat software , WhosOn , for example , can add live chat transcripts and call-back requests directly to a CRM system , as well as analysing chats for positive or negative sentiment .
Similarly , archiving historical live chat conversations can be incredibly useful , both for follow up marketing and general administration .
The integration between Parker Software ’ s WhosOn tool and its CRM platform of choice , Microsoft Dynamics , means that live chat operators are supplied with detailed information about a client they are talking to without delay . This provides the information required for an informed conversation , resulting in an enhanced customer experience . For further information visit : www . whoson . com
FLOOD BUZZ PRO WATER LEAK ALARMS HELP PROTECT DATA CENTRES
The Flood Buzz Pro is an easy to use , loud and effective water leak alarm . The patented Flood Buzz Pro warns of impending water leaks before they wreak havoc by sounding an alarm when it senses a water leak condition .
Flood Buzz Pro water leak alarms are an ideal solution for data centres , where leaks may cause extensive damage and cause businesses millions of dollars in data loss .
The alarms are a simple design , featuring an internal battery with a three-year life and preset programming that eliminates installation time . At only 2¾ inches tall , Flood Buzz Pros easily fit under raised data centre floors .
When water touches the two prongs on the bottom of the product , a 110dB alarm will sound alerting you to even the slightest of water or moisture conditions . For further information visit : www . floodbuzzpro . com
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