Robert Farmer , senior director UK & Ireland , Nordics and MEA , Ipswitch , tackles the the intelligent systems IT complexity paradox .
2016 was a surprising
and unpredictable year , and I think it ’ s fair to say that we all learned to expect more of the unexpected in many different parts of our lives . From an IT perspective , however , one of the biggest surprises for me has been the fast paced adoption of intelligent systems ( machines with decision making and learning capabilities ) across business and consumer markets . Facebook , Google ,
Samsung and Microsoft have all launched or updated their ChatBots and Echo , Amazon ’ s digital personal assistant for the home , is taking the market by storm .
Once the stuff of science fiction , research carried out on our behalf