DCN December 2016 - Page 12

centre of attention CULTURE CLASH Owen Ashby of Cognisco looks at how employees’ attitudes and behaviours towards security could potentially be putting organisations at risk. The link between human error and security breaches and outages in the data centre industry has been a hot topic of debate in recent months. Research earlier this year from Egress Software Technologies found that 66 per cent of the businesses it surveyed reported an increase in data breaches, with human error accounting for 62 per cent of those attacks. Other reports suggest that 30 per cent of cyber breaches are caused by negligence or mistakes. This has got us thinking about how to mitigate people risk in data centres. There is clearly a link between human error and data breach issues, but we think the problem goes far deeper than basic human error. Is the real issue the accepted behaviours and embedded culture within organisations and people’s attitudes towards security processes? When faced with security breaches, organisations generally take action. They tend to refine and optimise their processes, they invest in more training for staff, enhance their infrastructure and they tighten their security protocols. Whilst these are all good measures, they are unlikely to solve the underlying issues if the attitudes of employees towards security remain the same. Mulling this further, we invited three leading experts from the data centre industry – Paul Bevan from Cassini Reviews, Sarah Parks, director of marketing at CNet Training and Dr Theresa Simpkin from Anglia 12 centre of attention CULTURE CLASH Owen Ashby of Cognisco looks at how employees’ attitudes and behaviours towards security could potentially be putting organisations at risk. T he link between human error and security breaches and outages in the data centre industry has been a hot topic of debate in recent months. Research earlier this year from Egress Software Technologies found that 66 per cent of the businesses it surveyed reported an increase in data breaches, with human error accounting for 62 per cent of those attacks. Other reports suggest that 30 per cent of cyber breaches are 12 caused by negligence or mistakes. This has got us thinking about how to mitigate people risk in data centres. There is clearly a link between human error and data breach issues, but we think the problem goes far deeper than basic human error. Is the real issue the accepted behaviours and embedded culture within organisations and people’s ѥՑ)ѽ݅ɑ͕́ɥɽ͕)]ݥѠ͕ɥ)ɕ̰ɝͅѥ́Ʌ)хѥQѕѼɕ()ѥ͔ѡȁɽ͕̰ѡ䁥ٕ)ɔɅȁх)ѡȁɅՍɔѡѥѕ)ѡȁ͕ɥɽѽ̸]Ёѡ͔)ɔɕ̰ѡ䁅ɔ)չѼͽٔѡչɱ她Օ)ѡѥՑ́啕́ѽ݅ɑ)͕ɥɕѡͅ)5ձѡ́ѡȰݔ٥ѕ)ѡɕ́ɽѡф)ɔ䃊LAհ مɽ) ͥI٥̰MɅAɭ̰)ɕѽȁɭѥЁ 9ЁQɅ)ȁQɕ̈́Mɽ((0