Your
home.
Your continued feedback is helping us
to understand what is important to you
when it comes to the homes you live in.
A theme that has followed on from last year is
your wish to have enough money to pay your
bills and rent and still have some left over to do
some of the things you enjoy. We understand
that this is a worry for some of you, especially
when it comes to heating your home. That’s
why we’ve been working to upgrade as many
of your heating systems as possible over the
last year.
Customer Annual Review 2018
We’re now into the third year (of four) of
the 1% rent reduction imposed by the
government. Hopefully you’re finding this, and
the improvements we’re carrying out, help in
making your money go further.
It’s always good to learn new skills and to be
able to do things for yourself so we’ve created
a number of ‘How To’ videos to help you get to
grips with those little jobs around the house.
Take a look here to find out more about what
to do if your sink gets blocks or your radiators
need bleeding.