Right
home.
Whether you live in one of our rented homes,
or are one of our increasing number of home
owners, living in a home that is right for you
is crucial to help you achieve what you want
in life.
Regardless of where you live, you can expect
your neighbourhood coach to be on-hand to
help you manage your home. They help with
anything from ensuring your move-in goes as
smoothly as possible, to explaining how mutual
exchange works and, if you decide to move on
from your Bromford home, they’ll be there to
work with you through the process.
If you’re a shared owner, your coach can talk to
you about how to go about buying more shares
in your home and help you to understand your
lease and service charges.
Understanding what’s
working for you when
it comes to your home
is key, and this year
98%
of you say that you’re
living in the right home
for you.
216
of you bought shared
ownership homes last
year with a further
117
of you buying a greater
share in your home.
161 of you exchanged properties this year and we’ve also seen an increase of
56% in transfers meaning that more of you are now living in the right homes for you.
Customer Annual Review 2018