Customer Annual Review Customer Annual Review | Page 5

How your rent is spent. As we’re not-for-profit, all the money that’s left over after we’ve paid out everything we need to, goes back into your homes through improvements and repairs, building new homes and is also invested into services (like neighbourhood coaching) to help you get the most out of life. Our total income - Where each £ came from: Our total expenditure - How each £ was spent: If you’d like to find out more about what your rent pays for, please click here Customer Annual Review 2018