Customer Annual Review Customer Annual Review - Page 24

Finally. As always, we will continue to develop and improve services over the next year – but we can only do that with your help. It’s only through your involvement and feedback that we can understand what’s really important to you and what is and isn’t working. Please take a look at the ‘Contact us’ page for all the ways you can get in touch and share your thoughts with us. Keep an eye on the news hub on our website to stay up-to-date with what’s going on. And don’t forget you can also track how we’re performing for you over the next 12 months on the feedback area of our website, which you can find here. I’d just like to say how much we value and appreciate all of your comments and feedback and look forward to hearing from more of you than ever in the coming year. All the best, Executive director Customer Annual Review 2018