Customer Annual Review Customer Annual Review - Page 11

Sam Bradley says moving to a new home is helping her save “significantly” on household bills after being part of our third regeneration project in the Staffordshire area. Read the full story here Regeneration. Our commitment to ensuring that your home is right for you, is affordable to run and live in, and is a place that can offer you the opportunity to live your life the way you want to means that we’re constantly looking to improve its efficiency. Investment in improving things like windows and heating systems helps in most cases but sometimes we have to make the decision to redevelop instead. We understand that this isn’t always popular, especially if you’ve lived in your home for a long time and don’t like the idea of moving. These decisions are not taken lightly though, and the reasons