Your feedback is really
important to us and every
three months we publish the
results of what you’ve told
us on our website. Come
and have a look at how we’re
doing…and don’t forget to let
us know what you think.
Our tallest accommodati on, David Garrick
Gardens, which promotes independent
living for people over 55, is eight storeys
high. We have close working relati onships
with Staff ordshire Fire & Rescue and
have recently worked alongside them to
fi t a £100,000 state-of-the-art automati c
sprinkler system in all 63 homes and
communal areas as well as brand new fi re
doors.
The feedback from customers living at
the scheme has been really positi ve, with
Maureen Washbrook saying: “Even before
the tragic Grenfell Tower fi re, Bromford and
Staff ordshire Fire & Rescue were installing
this system - it’s very reassuring. It’s nice to
know Bromford take fi re safety so seriously
and I don’t think you could really ask for
more.” You can read the full story here
Thank you for taking the ti me to read
this review. We’d love to know what
you think – and if you have any ideas
of how it can be improved for next
year, please let us know. Take a look at
page 20 for all the ways in which any
of you can share your thoughts with
us, at any ti me.
We look forward to hearing from you
soon.
What’s
Inside
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Your tenancy
The right home for you
Your home
Increasing the supply of new homes
Your community
Your involvement
16 Have confi dence in your
experience
18 When things go wrong
19 The value we create
20 Have your say
22 Looking forward
CUSTOMER ANNUAL REVIEW 2017
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