Customer Annual Review 2015/16 | Page 18

North Hertfordshire Homes Highlights from 2015/16 April 2016 New contact centre opened £7 million Total money spent on improving homes 144 Homes built £900,000 Made from selling Baldock Office – will build 5 new homes 660 customers Involved in feedback 3000 customers Now save £87 per year on water bills £163,000 Total money spent on c haritable donations and social partnering schemes £70,000 per year from renting Hitchin office – will pay interest on a loan to build 70 new homes £1.7 million Total money spent on social purpose projects North Hertfordshire Homes Limited Rowan House, Avenue One, Letchworth Garden City, Hertfordshire SG6 2WW. [email protected] Designed and produced by PMA www.paulmartinassociates.com