Customer Annual Review 2014 CAR 2014 | Page 10

CUSTOMER ANNUAL REVIEW 2014

10

image of kim?

She's covered the five areas customers really want to know about:

• Customer services

• Financial services

• Repairs services

• Community safety

• Letting our homes

So to find out just what’s on the horizon, head over to the Bromford NewsHub to read the customer services blog in full.

Where we are heading

In our first blog head of customer services, Kim Avery, takes a look back at how we’ve done to support you in areas like welfare reform, repairs and community safety. She also looks forward to how we can make things even better for you in the future.

Providing great

customer service

Hear

Monica’s #HiddenStory

Click

here

for the

full blog