Current Pedorthics September-October 2017 - Vol.49, Issue 5 - Page 7

current Pedor thics FALL ISSUE September/October 2017 Volume 49, Issue 5 Features 16 | Are You as Good as Your Customers Want You to be? 32 | Leading Ladies in Pedorthics - Part 2 - Teresa Alpert, C.Ped By Tara A. Mina, C.Ped, RYT By Tanya Rivers, C.Ped Your customer service is outstanding, right? Are you sure?Tanya suggests you take a look at it from a fresh angle. She tells the tale of a nurse suffering through 12 shifts of pain and turns to internet shopping to save her feet. Do you write her off or can you help? This is a unique perspective. In the second of our on-going series highlighting influential women in the field of pedorthics, Tara talks with Teresa Alpert about her career and what motivates her to be successful. 47 | CMS A5513 Redetermination Project 22 | Standing on the Job By Christopher Costantini, C.Ped By Dr. Cindy Asbjornsen DO, FACPh This one is for us! Ever walk out of an afternoon long session on the grinder feeling like someone cast your legs in concrete? Legs cramp up at night or seem to twitch you awake? Dr. Asbjornsen how occupations that require long hours on your feet can make you more susceptible a number of venous issues. CMS has made a policy determination regarding the method of manufacture of devices that can be submitted for reimbursement under the HCPCS code A5513. This article lends clarity to the issue at hand. Use the knowledge you gain here to lobby your local Senators and Representatives to get CMS to embrace technology that will benefit millions of patients. "1 out of 2 women and 1 out of 3 men have vein problems." Departments | From the President 8 | From the Editor 6 10 | Featured Contributiors 52 | Marketplace 14 | PFA News 54 | Products & Services Current Pedorthics September/October 2017 5